// 01 · Agents & copilots
Agents & copilots
Production agents for claims, support, ops — orchestrated, tool-using, monitored.
// LOADING SIGNAL
Agents that ship into production, not notebooks.
We build AI that earns its seat at the table — bilingual agents that handle intake, retrieval systems grounded in your own documents, evaluation harnesses that keep models honest. Every system we ship has an audit trail, a governance story, and the sort of eval numbers that survive a regulator's scrutiny.
Production agents for claims, support, ops — orchestrated, tool-using, monitored.
Grounded retrieval over your knowledge base with continuous eval pipelines.
Task-specific fine-tunes and distillation to cut latency and cost without losing quality.
Policy, redaction, and audit frameworks that keep legal and risk on-side.
Every engagement runs on the same rhythm — diagnosis, design, build, scale — adapted to the practice and the brief in the room.
Not every workflow wants an LLM. We diagnose where AI compounds and where it drains.
→We build the eval set first. No model ships without a number against a regression suite.
→MLOps, observability, prompt versioning, cost monitoring — wired in from day one.
→Weekly eval reports, quarterly model swaps, and a governance loop that keeps legal happy.
→Full references — with names, numbers, and operators on the phone — on request after a first call.
If the answer isn't here, it lives in the first call. Every enquiry lands with a principal, not an inbox.
Most engagements pair two or more practices. Here's what else is on offer.
A principal replies within 24 hours with a strategy call booked and a first-pass scope drafted before the week closes.