AGENTS
Agentic platforms
Multi-agent · tool-use
Production agents that decide, call tools, hand off to each other, and log every step. Built for claims, intake, ops, dispatch — wherever a multi-step workflow lives.
AI engineeringProduction agents.
Production agents.
Bilingual by default.
From SME pilots to enterprise platforms to the UAE federal agentic-AI mandate — we ship AI that earns its seat at the table. Audited, evaluated, integrated with the systems you already run.
6 DELIVERABLESSCROLLMASSIVE.AE
New · UAE federal agentic-AI mandateApr 2026 → Apr 2028
Built for the agentic-AI mandate.
On 23 April 2026, the federal taskforce put 50% of government services — visas, Emirates ID, residency, traffic, business licensing — on a two-year clock to autonomous AI. We’ve spent ten years shipping bilingual, audited, production-grade agents that plug into UAE Pass and the federal data spine. Pilots ship in four weeks. Full platforms in three quarters.
Notebook vs production
Where most AI projects die — and what shipping looks like instead.
Demos impress in a notebook and never reach a regulator. Every Massive engagement is built for the second column from day one.
Notebook AI
A demo nobody can sign off.
- One prompt that works for the screenshot.
- No eval suite — “it looks right” is the bar.
- Hard-coded prompts; every change ships unmeasured.
- Arabic outputs run through a translation API.
- No audit trail; legal and risk can’t green-light.
- Lives on a laptop, ships in a deck.
Production AI · with Massive
A system the regulator will pass.
- Eval harness sets the bar before code is cut.
- Versioned prompts, A/B routing, reversible deploys.
- Bilingual outputs evaluated by native operators.
- Audit trail on every decision; redaction baked in.
- Human-in-the-loop console for the calls that need it.
- UAE Pass / federal spine adapters from day one.
What we build
Six things every AI engagement ships.
Pick the subset that fits the brief. We wire the rest in over the build — every engagement ends with the same audit-ready surface.
RAG
Retrieval over your corpus
Grounded · cited
Hybrid retrieval over your own documents, citations on every answer, residency-aware deployments. The model answers from your truth, not the open web.
EVAL
Eval & governance
Regression · audit
Regression suites before any model ships. Audit exports, redaction policies, human-in-the-loop consoles. The numbers a regulator can verify.
AR / EN
Bilingual by default
Native · dialect-tuned
Arabic UIs, RTL workflows, dialect-tuned outputs evaluated by native operators — not run through a translation API. English and Arabic at parity from day one.
INTEGRATIONS
Government-ready connectors
UAE Pass · FTA · federal spine
Pre-built adapters for UAE Pass identity, FTA / Peppol, and the federal data spine. Mapped to ministry workflows the mandate calls for.
MLOPS
Production runtime
Versioned · observed
Prompt versioning, model swaps, cost monitoring, rate limits, fallback chains. Every deploy is reversible; every dollar is accounted for.
How we work
Eval-first. Production from day one.
The same four-beat cadence runs every engagement, sized to the brief. The eval bar comes before the code — not after the demo.
01
Use-case triage
Not every workflow wants an LLM. We diagnose where AI compounds — and where it drains. Output is a one-page brief with the eval bar set before any code is cut.
→02
Eval harness first
Before a single token ships, the regression suite exists. Bilingual test sets, edge-case probes, governance checks. No model lands without a number against this bar.
→03
Production pod
Senior pod, two-week ship cadence, MLOps + observability + governance wired in from day one. You see working agents in the eval console by the end of week three.
→04
Continuous refinement
Weekly eval reports, quarterly model swaps, audit-ready every Friday. The system keeps improving against the bar — long after our pod rotates out.
→The toolkit
The models, frameworks, and infra we ship with.
Frontier models from every major lab, orchestration frameworks for multi-agent work, retrieval and eval tooling that keeps the numbers honest — and sovereign-cloud options when the regulator calls for them.
Frontier modelAnthropic Claude4.7 · Opus / Sonnet
Frontier modelOpenAIGPT-4o · o-series
Frontier modelGoogle Gemini1.5 Pro · Flash
Frontier modelMeta Llama3.1 · 70B / 405B
OrchestrationLangGraphStateful agents
OrchestrationAutoGenMulti-agent loops
OrchestrationVercel AI SDKEdge runtimes
OrchestrationMastraTS-first agent framework
RetrievalPineconeManaged vector
RetrievalpgvectorPostgres-native
RetrievalWeaviateHybrid search
RetrievalCohere RerankRelevance pass
EvaluationLangFuseEval + tracing
EvaluationBraintrustRegression suites
EvaluationDeepEvalOpen-source harness
EvaluationArabic ops reviewNative operators
Compute · infraAWS BedrockSovereign cloud
Compute · infraModalServerless GPU
Compute · infraG42 / Core42UAE sovereign
Compute · infravLLMOn-prem serving
Engineered.Shipped.Measured.Compounded.Engineered.Shipped.Measured.Compounded.Engineered.Shipped.Measured.Compounded.
How you engage
Three shapes. SME, enterprise, federal.
Same eval discipline at every tier. Pilots ship in four weeks; federal programs run on bespoke NDAs. Pricing on the call.
SME pilot
Priced on the call
4 weeks · fixed-fee
- Single workflow, one agent
- Eval harness + audit log
- Bilingual EN / AR
- Production deployment on your cloud
- Eval report at week 4
Enterprise build
Priced on the call
12–24 weeks · retainer
- Multi-agent orchestration
- Full eval + governance suite
- Human-in-the-loop console
- RAG over your knowledge base
- MLOps + observability stack
- Quarterly model & cost review
Federal program
Priced on the call
Bespoke · NDA-only
- UAE Pass / federal spine integration
- Mandate-aligned governance pack
- Arabic-native UX, evaluated by ops
- Dedicated security + compliance team
- On-prem or sovereign-cloud option
Outcomes — anonymised
Measured in production.
Full references — with names, numbers, and the engineer who shipped — on request after a first call.
- 01Bilingual claims agent — 68% intake handled without a human touch.—
- 02RAG over 1.2M policy documents — citation + audit trail on every decision.—
- 03Internal copilot, ten product lines — −62% time-to-quote.—
- 04Multi-agent dispatch — 8 internal systems orchestrated, every action logged.—
- 05SME ops copilot — 40 hours / week reclaimed across a 12-person team.—
AI engagement FAQ
Things every CTO, COO, and ministry tech lead asks on the first call.
Covered here once, so the first call can be about your workflow and not the platform.
How does this fit the UAE federal agentic-AI mandate?+
Directly. The mandate calls for autonomous agents handling visa, Emirates ID, residency, traffic, and licensing flows by 2028. Every Massive engagement ships with the four things the mandate implies — bilingual UX evaluated by native ops, integrations with UAE Pass and the federal spine, audit trail on every decision, and a human-in-the-loop console for the calls that need a human eye. We can hold an NDA-only feasibility call for ministry briefs.
Do you build for SME budgets, or is this enterprise-only?+
Both. The SME pilot tier is a 4-week fixed-fee single-workflow build — same eval discipline, sized for a smaller surface area. Enterprise and federal engagements scale up the same shape across multiple agents and integrations.
Arabic and dialect support?+
Bilingual is the baseline. We evaluate Arabic outputs with native operators, tune for Gulf dialect where it matters, and ship RTL UIs alongside the English. Arabic is treated as a first-class language across the whole stack — not a translation layer bolted on.
Where does the data sit?+
Wherever your DPA and the regulator say it has to. Residency, redaction, zero-retention routes, on-prem deployments, and sovereign-cloud options are all on the table. We design the data path before we touch a prompt.
Custom models or off-the-shelf?+
Both — wherever the unit economics call for it. Most problems solve with frontier models + retrieval + tool-use. We fine-tune, distill, and even pretrain when the latency, cost, or sovereignty math demands it.
How do you integrate with UAE Pass and existing gov platforms?+
Pre-built adapters for UAE Pass identity, FTA / Peppol invoicing, and the federal data spine. New integrations follow the published API specs — when those don't exist yet, we work directly with the ministry's tech team to scope them.
Adjacent practices
Most AI work compounds with the platform underneath.
The agents only matter if the systems they plug into are honest. Here’s what else we ship.
AI engineering · intake
Ready to scope your AI engagement?
Tell us the workflow. A principal replies within 24 hours with a feasibility call booked and an eval bar drafted before the week closes.